Our hosting service comes with some terms that you should be aware of:

We rely on a third-party supplier for services, and are bound by their terms. You can read them here: https://www.hostinger.co.uk/universal-terms-of-service-agreement

We make every reasonable effort to ensure that your hosting service is available. However, a service interruption is always possible. Pro-rata refunds are available for any period of downtime exceeding one day.

Your hosting contract term begins when the domain registration is submitted. Your website will be live once the registration is complete, which usually takes between 24 and 72 hours.

We need a contact at your business, the business name, address, email and phone number for the domain registration.

Email

We're happy to help you get you set up with an email provider so you can use your domain with an email provider of your choice. We recommend keeping your domain registration, hosting and email separate to avoid vendor lock-in.

Renewals

Your annual package is renewable annually. It's optional, and you're always free to take your site elsewhere if you prefer.

If you choose not to renew your hosting services with us, please let us know. If you choose not to renew, or don't tell us you want to renew, and don't have an alternative provider, your website may not be accessible or publicly visible.

Services to hosting clients

We're happy to offer three editorial changes (eg changes to text, replacement of an image) per annum. Extra editorial changes are charged at the prevailing rate (please see our pricing section for details). More complicated changes can be accommodated, please ask for a quote.